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Frequently Asked Questions

General

Do you take reservations?

No reservations are required. Seating is available on a first come, first served basis at our dine in locations.

I have an issue with my order and I can't get through by phone.

We take pride in fixing mistakes! Our phone lines open at 10 a.m. and may experience delays during peak times. For prompt assistance, email info@barnbirdkitchen.com with your location, date of visit, concerning details, and payment method (last 4 digits of the card used).

Can I order online, skip the line, and eat my takeout here?

Our To-Go means just that. We want to be fair and thoughtful of guests who have been waiting in line — please, no cutting in line!

What days are you closed?

We are closed on New Year's Day, Labor Day, Thanksgiving, 4th of July, and Christmas Day, with half days (11 a.m.–4 p.m.) on Christmas Eve and New Year's Eve. Check our social media for weather-related closings.

Do you sell gift cards?

Yes! Click the link for an e-gift card or visit us in person for a physical gift card.

I'm interested in franchising Barn Bird Kitchen.

Thank you for your interest. At this time, we are not selling franchises.

Allergens

Do you have gluten free items?

Kale salad, Yaji Fries, and Cole Slaw.

Do you have dairy free items?

Yaji fries.

Does your fried chicken breader contain any of the main 8 allergens?

Yes! Our breader contains wheat and milk (whey).

Do you have vegetarian items?

All items on our menu with the exception of our chicken and salmon are vegetarian.

Do you have any eggs in your recipes?

Yes.

Do you have any peanuts in your recipes?

Our food is fried in peanut oil. We do not use any other nuts, but we cannot guarantee nuts haven't been used by our ingredient vendors at their packing facilities.

Do you have any shellfish/seafood in your recipes?

No.

Is there garlic or onion in your recipes?

Yes. Sadly, it would be in your best interest not to have any of our chicken if you have this allergy — the risk of cross-contamination is too great.

Do you have any soy in your recipes?

The sides and desserts might have traces of soy in the mayonnaise or butter blend.

Catering

How much lead time is recommended for placing an order?

24 hrs for up to 25 people, 72 hrs for up to 50 people, and 1 week prior for catering of 100 or more.

Can we select multiple heat levels for the chicken?

Yes! We are happy to offer multiple heat levels.

Have more questions? Email info@barnbirdkitchen.com